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Andet | Oplevelser fra virkelighedens overdrev

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2.0
bruger
22. sep. 2011 12:58
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Sv: Oplevelser fra virkelighedens overdrev

fjael:

"Jeg læste de to første tocifrede tal op først (eksempelvis "26 15"), som jeg har for vane at gøre..."

:)
Cheech
bruger
23. sep. 2011 17:01
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Sv: Oplevelser fra virkelighedens overdrev

Den nylige pokersnak på forummet vækkede minder om en meget lidt hjælpsom kundemedarbejder for et års tid siden. Forløbet op til nedenstående samtale var, at man ved at svare på en quiz og tegne et medlemsskab på et pokerforum kunne få 50$ kvit og frit (det var i øvrigt en bold-bruger der reklamerede for det).

Det virkede (og var i sidste ende også) ganske legitimt, men på grund af en knudret beskrivelse af fremgangsmåden, opstod der problemer, da de kort og godt skrev to forskellige koder, man skulle indtaste og jeg tastede så den forkerte.

Som det fremgår af samtalen, jeg har kopieret, kan man jo så "bare" vælge en anden side at få beløbet på, og det er i og for sig problemfrit, men så alligevel ikke, for hvis man gør dette, vil man ganske vist få de 50$, men samtidig miste muligheden for at få en rakeback-aftale med det pågældende site. Derfor er det som spiller naturligvis ikke i ens interesse at blive "blacklistet" fra rakeaftaler på særlig mange sider, og det bliver essensen i følgende udveksling med en provokerende rolig og affærdigende lortemedarbejder, som kunne have været skyld i en blodprop til mig, hvis ikke en ganske sej chef til slut havde taget over:

PokerStrategy.com Transfer Team,
23.09.10 00:15: Dear XXX,

Thank you for registering your details with PokerStrategy.com.

Unfortunately we could not transfer your free $50 starting capital to your William Hill Poker account as it is not tracked to PokerStrategy.com.

We have checked your account and it appears that you registered using the wrong bonus code instead of the one contained within the download guide for the free starting capital. William Hill are not able to amend this error and allow the transfer of your starting capital. Please accept our apologies for any disappointment or inconvenience this may cause you.

However, we are pleased to confirm that you can still register at another of our partner poker rooms and receive the free $50 starting capital there. A list of available poker rooms, along with instructions on how to create an account, can be found here:

http://www.pokerstrategy…z/platform/

Simply download the poker software of your choice and follow the instructions on how to register a player account.

Once registered, please reply to this ticket with the name of the poker room and your username with them. We will then be able to transfer your free $50 starting capital.

Alternatively, you can take advantage of our first deposit bonus offers, details of which can be found at the following link:

http://www.pokerstrategy…oker-rooms/

In the meantime, if we can be of any further assistance please do not hesitate to contact us and we will be happy to help.

Kind regards,

PokerStrategy.com Transfer Team


------------------------------

XXX,
24.09.10 15:56:

I must admit I haven´t a clue what you are talking about.

I registered exactly like I was supposed to, using the code, you provided in this link: www.pokerstrategy.com/william-hill. If I were to use some other code, that should have been specified to me.

The 50$ amount you offer is only meant to serve as a small boost to my balance, seeing as I am trying to get back into poker. If I sign up with yet another site, that will be one more site, where I in the future can have no hope of getting a rakeback-deal since you will be marked as my affiliate.

Therefore I am asking you as nicely as I can, to fix this problem, and transfer the amount, you advertised. In my view, I can´t see, that I´ve done anything wrong, and therefore I find it unfair and quite frankly unacceptable, that I am the one who is suffering the consequences of your misinformation.

I am hoping for a positive response

Best Regards

XXX

-------------------------------

Giorgio,
24.09.10 16:53:
Dear XXX,

Thank you for your message.

Please note that we can not transfer again the bonus on William Hill

In order to use the bonus, you have to create a new account on one of the poker rooms listed in the following link:

http://www.pokerstrategy…z/platform/

Looking forward to your reply, I thank you in advance for your co-operation.

Kind regards,
Giorgio


---------------------------------------

XXX,
24.09.10 17:17:
It seems you aren´t responding to the specific arguments I have written. Have you followed the link, I wrote in my previous post? If you have, you must agree with me, that it is the information you provided me with, that is incorrect, and therefore I shouldn´t be burdened with the effects of this misinformation.

Please take a stand to this specific argument in your reply, thank you.

----------------------------------------

Giorgio,
25.09.10 11:36:
Dear XXX,

Thank you for your message.

Please note that you have inserted the wrong bonus code during the registration. Please also know that we can not change the registration and modify the code.

In order to get the bonus you have to sign through this link:

http://www.pokerstrategy…z/platform/

Please also note that we can not transfer anymore the bonus on William Hill and FullTiltPoker.

I stay at your disposal of course for any further request.

Kind regards,
Giorgio


-----------------------------------------

XXX,
25.09.10 15:13:
But the "wrong" code, as you describe it, is the one YOUR site provided me with, so how can this be my fault?

If you yourself can´t help me, I ask you to bring it up with someone else. This does by no means seem like a fair handling of this problem.

---------------------------------------


Giorgio,
25.09.10 15:33:
Dear XXX,

Thank you for your message.

Please note that we can not transfer the bonus, because your account is not tracked through us, and there is no way to solve this problem.

If you want to use the free bonus please create a new account on the following poker rooms:

http://www.pokerstrategy…z/platform/

Sorry for any inconvenience, we stay at your availability for any further request.

Kind regards,
Giorgio


------------------------------------------

XXX,
25.09.10 16:49:
The way you have handled this problem leaves me with a distinct conviction that this site is thoroughly amateurish, bordering on untrustworthy. I have contacted Will Hill, and I hope that they prove to be less stubborn and show me the service, which you clearly aren´t capable of.

You can rest assured that I will make this situation known to the 2+2 forum and several other poker forums. This sets a low in so many aspects of customer care, and you should reconsider your line of work, because you clearly lack either the intelligence or the people skills to be in this current profession.

-------------------------------------------

Giorgio,
25.09.10 17:24:
Dear XXX,

Thank you for your message and for your feedback.

We are sorry for this inconvenience but we are not allowed to transfer the bonus on your William Hill Account because is not tracked to PokerStrategy.com.

In order to get the bonus you have to sign through this link:

http://www.pokerstrategy…z/platform/

I stay at your disposal of course for any further request.

Kind regards,
Giorgio


-------------------------------------------

XXX,
18.10.10 15:20:
William Hill have been so kind to delete my account, in order for me to resign with them.

So...what do I do from now? Which link/which code do I use?

-----------------------------------------

Giorgio,
18.10.10 16:19:
Dear XXX,

Thank you for your message.

I would kindly inform you that we can not transfer
In order to use the bonus, you have to create a new account on one of the poker rooms listed in the following link:

http://www.pokerstrategy…z/platform/

Looking forward to your reply, I thank you in advance for your co-operation.

Kind regards,
Giorgio


----------------------------------------------

XXX,
18.10.10 16:52:
Why can´t you transfer? Is there anything at all you CAN do?

This is amazing, I´m surprised you can even type the messages, you´re sending me

--------------------------------------------

Giorgio,
18.10.10 16:56:
Dear XXX,

Thank you for your message.

Please note that we can not transfer again on the FullTilt and William Hill Poker account.

I would like to inform you that you can create a new account through our links on PartyPoker.com to be able to receive the free $50 bonus.

Thank you in advance and our apologies for any inconvenience.

Kind regards,
Giorgio


-------------------------------------------

XXX,
19.10.10 09:53:
Thank you for that piece of invaluable information, genius. What would I have done without you.

Could you - for the very first time in this correspondence - be of the littlest assistance and tell me, which code I should enter??

-------------------------------------------

Giorgio,
20.10.10 11:28:
Dear XXX,

Thank you for your message.

Please note that the code for the free $50 is PS150.

I would like to inform you that we can not transfer again on the FullTilt and William Hill poker rooms.

Thank you in advance and our apologies for any inconvenience.

Kind regards,
Giorgio


-------------------------------------------------

XXX,
22.11.10 00:46:
Hello again, employee of the month.

Which code should I enter in order to get the bonus at PKR - which you have withheld for months now? Is it PS150 or, as it says elsewhere on your site, PSVIP800?

Worst regards
XXX

---------------------------------------------------

Andy,
22.11.10 13:40:
Dear XXX,

Thank you for your messages about the problems you´ve encountered when trying register for the free $50.

I´m really sorry you´ve been going backwards and forwards without any real solution or precise information about the issues here. I will be feeding back to my colleague to make him aware and ensure a similar situation does not arise again.

If William Hill have successfully deleted your old account you will still be able to receive the free $50 there. To do this please use the following link and bonus code PS50:

http://bo.ir.local/index…=userProfil

Once you have registered your account with them, please reply back to this ticket as soon as possible with your William Hill username so I can make sure the transfer is successful.

As a gesture of goodwill for the less than satisfactory Customer Service you have received so far from us; I would like to offer you an immediate upgrade to Silver Status for 1 month. This will enable you to access all of the educational material on offer for this level during the time period.

Once again, please accept my apologies for the way your enquiry has been handled and be assured that this is not the normal level of service I would expect our team to offer customers.

I look forward to receiving your new username and please feel free to contact me again in the meantime should you have any further problems. I will be very happy to help you.

Kind regards,
Andy

Customer Support Manager

------------------------------------------------------

XXX,
23.11.10 14:58:
Hi Andy,

I am very pleased - and surprised - to hear, that you´ve opted to allow me to get my bonus at Will Hill.

I am also very glad to hear that you will react on this particular case, as it has been very frustrating. In that regard, I would like to apologise though for my tone in the last emails, as I am aware, that it was not the most constructive approach, and I guess that my frustration over the lack of proper response is not a valid excuse.

Regarding my nickname at Will Hill - just to make sure, that no further mix-ups occur - do you need my login nick, or the nick I´m using at the tables?

In either case my nickname (what I´m called at the tables) is XXX and my username (what I use to log in with) is XXX.

Best regards

XXX XXX

-----------------------------------------------------

Andy,
23.11.10 18:38:
Hi XXX,

Thank you for your quick reply.

I´ve re-started the transfer process of the $50 to William Hill and contacted their support team to ensure there are no more issues.

Once I have a response from them and am able to confirm your transfer I will send you another message.

Please don´t worry about the replies you sent us... Although it wasn´t a laughing matter, I think they were fully deserved and to be honest, they did make me smile.

I have gone through this issue with my colleague and he is now aware of what would have been a more appropriate course of action.

As mentioned I will be back in touch as soon as I have confirmation of the transfer. As always, if you need anything in the meantime, please get in touch.

Kind regards,
Andy
Customer Support Manager


------------------------------------------

Det er en allerhelvedes lang smøre, men alligevel (imho) et læs værd. Giorgio er for syg: vil ikke hjælpe det mindste, svarer på intet, men gentager blot, hvad jeg allerede ved igen og igen, og svarer på svinerne, jeg sender hans vej med: "Thank you for your message and for your feedback" - det var virkelighedens Ned Flanders, og uagtet, at han var en lus, så må jeg give ham, at få mennesker på internettet har fået mig så meget op i det røde felt som han gjorde.

The Pensioner: \\\"så lad os bare sige, at jeg mener, at de 400 mio. forsvinder ved, at Chelsea øger deres indtægter og reducerer i deres udgifter. Det synes jeg er en gangbar forklaring - lidt udetaljeret, men trods alt, gangbar.\\\"

Dette indlæg er blevet rettet 24. sep. 2011 11:37 af Cheech
SotD
bruger
23. sep. 2011 21:44
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Sv: Oplevelser fra virkelighedens overdrev

"Giorgio" virker mest af alt, som en bot med nogle ganske få indkodede sætninger, og standardbesvarelser...
Glædelig jul Hr. Og Fru Bold
SotD
bruger
30. sep. 2011 19:27
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anmeld

Sv: Oplevelser fra virkelighedens overdrev

Jeg har lige været vidne til det mest bizarre scenarie nogensinde.

I baggrunden kører 3+ hvor den hersens lorte Føtex reklame, med en eller anden sang om deres tilbud kører.

Lige bagefter kommer min kæreste svansende med en tallerken i hånden og går hen imod køkkenet med den, imens hun stille synger for sig selv.

"F´eksempel har vi rigtigt gode tilbud,
jeg skal ud og skide, ladadi ladadej"

|:-O
Glædelig jul Hr. Og Fru Bold

Dette indlæg er blevet rettet 30. sep. 2011 19:28 af SotD
elendil
bruger
1. okt. 2011 00:03
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Sv: Oplevelser fra virkelighedens overdrev

Det er da ikke bizart. Det er bare appetitfordrivende.
fck-medløber.
SotD
bruger
1. okt. 2011 11:35
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Sv: Oplevelser fra virkelighedens overdrev

I min verden er det bizart... Men jeg er ikke sart omkring min mad, så appetitten fejler ikke noget.
Glædelig jul Hr. Og Fru Bold
Matias
bruger
2. nov. 2011 13:49
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Sv: Oplevelser fra virkelighedens overdrev

...
¯\_(ツ)_/¯

Dette indlæg er blevet rettet 2. nov. 2011 13:50 af Matias
Matias
bruger
2. nov. 2011 13:50
svar
anmeld

Sv: Oplevelser fra virkelighedens overdrev

Når nu Cheechs facebook-indlæg ikke kom med i denne tråd, må jeg hellere selv fodre den med nyt. Her er en dugfrisk fra i dag:

Jeg var kørt på tanken for, ja, at tanke, og måtte ind i butikken for at få en kvittering (hvad sker der for de standere!?) på de mange liter benzin, jeg netop havde fyldt på bilen. I butikken stod et par gutter i starten af 20erne først i køen, og pigen bag disken spurgte, hvad de skulle have. Det var kun den ene af dem, der skulle have noget - et stk. onsdagslotto. Pigen spurgte til købet med et: "Er der ikke også over 80 mio. i puljen i denne uge?", hvortil gutten svarede: "Jo". Det fik pigen til at sige: "Jeg ville slet ikke vide, hvad jeg skulle bruge så mange penge på", og så kom det, det der fik alle til lige at stoppe op og spidse ører, for gutten der svarede: "Mon ikke du ville starte med at få lavet større bryster?". I et sekund tror jeg at samtlige andre kunder i butikken forventede, at pigen ville blive fornærmet eller rasende, men så kom episodens anden overraskelse, for hun svarede med et smil dette: "Jo, det ville jeg jo nok". Så var handlen gennemført, gutterne forlod butikken og pigen kaldte den næste kunde hen til disken, som om intet var hændt.
¯\_(ツ)_/¯

Dette indlæg er blevet rettet 2. nov. 2011 13:56 af Matias
repos
Moderator
2. nov. 2011 13:53
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Sv: Oplevelser fra virkelighedens overdrev

Boob jobs er åbenbart blevet en hverdagsbegivenhed på linje med køb af overtøj.
Even at my lowest, I have always managed to feel contempt for others.
Matias
bruger
2. nov. 2011 13:54
svar
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Sv: Oplevelser fra virkelighedens overdrev

Ja, det tænkte jeg også. Det, og at jeg er blevet gammel.
¯\_(ツ)_/¯

Andet | Oplevelser fra virkelighedens overdrev

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